Frequently asked questions

I have a new MultiSport card, do I need to create a new account?
I want to activate my account at: kartamultisport.pl; multilife.com.pl or in the MultiSport mobile app, but I have not received an e-mail with an activation link.
I only have a MultiSport card, can I use the website www.multilife.com.pl?
I still do not have full access to the website at www.kartamultisport.pl, even though I have set up an account. Why?
Can I use the MultiLife program in my MultiSport app?
Can I manage my product after logging in to www.kartamultisport.pl or www.multilife.com.pl?
What if I already have an account set up for a product purchased by a previous employer?
Why do I need to provide my age when registering an account?
Why do I have to re-enter my data during registration when providing the MultiSport card number, even though I have entered it before?